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       Public Policy : Client Rights

As a consumer of Spindletop Center you have certain rights that are to be respected and implemented by the staff providing you services. Spindletop Center ensures that all individuals receiving mental health or intellectual and developmental disability services are treated with the utmost dignity and respect.

Your Rights are protected by the following people:

Spindletop Center Services
Rights Protection Officer
2750 S. 8th Street
Beaumont, Texas 77701
(409) 839-2226, 1-800-317-5809 Office
(409)782-5019 Cell

Dept of State Health Services
Office of Consumer Services and Rights Protection
P O Box 12668
Austin, Texas 78711-2668
1-800-252-8154

Disability Rights Texas
7457 Harwin Drive, Suite 100
Houston, Texas 77036
1-800-880-0821

Department of Family and Protective Services
P O Box 149030
Austin, Texas 78714-9030
1-800-250-5400 or 1-800-647-7418

Dept of Aging and Disability Services
110 West 49th Street
Austin, Texas 78756
Toll Free Consumer Rights and Service Number
1-800-458-9858

If you are hearing impaired and need TDD
To make a telephone call, you can get help from

Relay Texas
1-800-735-2988 (voice)
1-800-735-2989 (TDD)
711

 Dept of Aging and Disability Services
110 West 49th Street
Austin, Texas 78756
Toll Free Consumer Rights and Service Number
1-800-458-9858

HHSC- Office of the Ombudsman
Behavioral Health Ombudsman
P O Box 13247
MC: H- 700
Austin, Texas 78711-3247
1.800.252.8154

 Health and Human Services Commission
Consumer Services and Rights Protection
P O Box 12663
Austin, Texas 78711
CRSComplaints@hhsc.state.tx.us

 Complaint Concerning the following
Texas Home Living (TxHmL)
Home and Community Based Services (HCS)
Local Authority - (LA)
CRID@hhsc.state.tx.state.us

Texas Workforce Commission
1.800.628.5115
customers@twc.state.tx.us
HHSC Office of the Ombudsman
1.877.787.8999

 Disability Rights Texas
2222 West Braker Lane
Austin, Texas 78758
1.512.454.4816
1.800. 880.0821
www.DRTx.org

 



Client Rights Links

 

Spindletop Center (409) 839-1000 655 S. 8th Street * Beaumont, TX